For health professionalsContact us(08) 6110 0570admin@pdchealthhub.com.au
Credentialled diabetes educators
Pumps, CGM and closed loop
Type 1, type 2 and gestational
Telehealth across WA

Diabetes Education

Credentialled Diabetes Educators supporting people living with type 1, type 2 and gestational diabetes, from first diagnosis to insulin pumps, CGM and closed-loop technology. Medicare, NDIS, DVA and private health accepted.

What can a Credentialled Diabetes Educator do for you?

A Credentialled Diabetes Educator (CDE) is a health professional who has completed specialist post-graduate education in diabetes management and holds current credentialling with the Australian Diabetes Educators Association (ADEA). Our CDEs bring base professions in nursing, dietetics, pharmacy and podiatry together with deep, practical knowledge of diabetes self-management.

A Credentialled Diabetes Educator showing a small group of clients insulin pumps and CGM sensors at PDC Health Hub East Victoria Park
PHOTO NEEDED · Diabetes educator in consultation with a client, CGM reader or phone app in frame
Hands using a glucose monitoring device alongside a smartphone app

Who we work with

We support people living with type 1 diabetes, type 2 diabetes, LADA, MODY and gestational diabetes, whether you are newly diagnosed or years in and wanting a reset. Sessions cover blood glucose monitoring, insulin initiation and titration, carbohydrate counting and meal planning, sick day management and hypoglycaemia prevention.

PHOTO NEEDED · Telehealth consult on a laptop, or reception at East Victoria Park
Reception area at PDC Health Hub East Victoria Park with pendant lights and the Pay It Forward board

Access, rebates and telehealth

Telehealth appointments are available across Western Australia. Medicare rebates apply with a GP Chronic Condition Management Plan, and we welcome NDIS participants, DVA card holders and people using private health insurance. Book online or call the clinic nearest you.

Diabetes education services

Credentialled diabetes educators working with you on the everyday detail: insulin, technology, sick day plans and the questions that come up between appointments.

PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
45–49 Year Health Assessment
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Diabetes education
45–49 Year Health Assessment
A Medicare-subsidised health assessment for people aged 45–49 at risk of developing a chronic condition. Identifies health risks early and coordinates appropriate care. MBS items 701 to 707.
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45-49-health-assessment
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
Blood Glucose Management
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Diabetes education
Blood Glucose Management
Personalised education and support for managing blood glucose levels in type 1 and type 2 diabetes, including monitoring techniques, pattern recognition, and lifestyle adjustment.
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blood-glucose-management
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Cardiovascular Risk Screening
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Diabetes education
Cardiovascular Risk Screening
Assessment of cardiovascular disease risk factors including blood pressure, cholesterol, BMI, and lifestyle, with referral and education for people at elevated risk.
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cardiovascular-risk-screening
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
CGM & Technology Education
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Diabetes education
CGM & Technology Education
Education on continuous glucose monitoring systems (Libre, Dexcom), insulin pumps, and closed-loop technology to help you get the most from your diabetes devices.
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cgm-technology-education
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Diabetes Distress and Burnout Support
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Diabetes education
Diabetes Distress and Burnout Support
Practical support when diabetes has become exhausting, covering burnout, monitoring fatigue, fear of hypoglycaemia and getting back to a routine you can keep.
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diabetes-distress-and-burnout-support
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Diabetes Education for Families and Carers
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Diabetes education
Diabetes Education for Families and Carers
Education for partners, family members, carers and support workers, covering hypoglycaemia, devices, monitoring and when to call for help.
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diabetes-education-for-families-and-carers
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Diabetes Risk Assessment
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Diabetes education
Diabetes Risk Assessment
Structured assessment of your risk of developing type 2 diabetes using the AUSDRISK tool, with results, personalised advice, and referral to diabetes education or allied health where indicated.
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diabetes-risk-assessment
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Diabetes Self-Management Education
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Diabetes education
Diabetes Self-Management Education
Evidence-based structured diabetes education covering nutrition, physical activity, medication, foot care, and sick-day management to build confidence in daily diabetes self-care.
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diabetes-self-management-education
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
Gestational Diabetes Education
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Diabetes education
Gestational Diabetes Education
Personalised education and support for women diagnosed with gestational diabetes, including blood glucose monitoring, dietary guidance, insulin use if required, and postnatal follow-up.
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gestational-diabetes-education
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
GLP-1 Therapy Education and Support
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Diabetes education
GLP-1 Therapy Education and Support
Education for people starting or already using a GLP-1 medicine, covering the device, the dose schedule, side effects, glucose and sick days.
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glp1-therapy-education-and-support
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Glucose Meter Setup and Training
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Diabetes education
Glucose Meter Setup and Training
Set up a new blood glucose meter and learn to use it properly, covering strips, lancets, technique, recording results and what the numbers mean.
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glucose-meter-setup-and-training
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GP Case Conference Participation
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Diabetes education
GP Case Conference Participation
PDC Health Hub clinicians participate in GP-organised multidisciplinary case conferences for patients with complex chronic conditions, including diabetes, aged care, and disability.
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gp-case-conference
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GP Practice Education: Diabetes
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Diabetes education
GP Practice Education: Diabetes
A Credentialled Diabetes Educator runs a session at your practice on insulin, technology, NDSS access and the day to day of diabetes care.
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gp-practice-education-diabetes
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
Group Diabetes Education
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Diabetes education
Group Diabetes Education
Small group sessions on living with diabetes, covering glucose, food, medicines, activity and sick days, led by a Credentialled Diabetes Educator.
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group-diabetes-education
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Insulin Initiation & Titration
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Diabetes education
Insulin Initiation & Titration
Structured support for starting insulin therapy or adjusting insulin doses, including injection technique, hypoglycaemia management, and self-monitoring guidance.
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insulin-initiation-titration
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Insulin Pump & Closed-Loop Training
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Diabetes education
Insulin Pump & Closed-Loop Training
Hands-on training and ongoing education for insulin pump therapy and closed-loop systems, including setup, programming, troubleshooting, and optimisation for daily life.
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insulin-pump-closed-loop-training
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
Integrated Chronic Disease Management
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Diabetes education
Integrated Chronic Disease Management
Coordinated, team-based care across PDC Health Hub’s clinical disciplines for patients managing complex or multiple chronic conditions, with shared care planning and regular clinical communication.
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integrated-chronic-disease-management
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LADA and Type 3c Diabetes Education
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Diabetes education
LADA and Type 3c Diabetes Education
Education for the less common types of diabetes, including LADA, type 3c, diabetes after pancreatitis and immunotherapy-induced type 1 diabetes.
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lada-and-type-3c-diabetes-education
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
NDIS Plan Meeting & Coordination
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Diabetes education
NDIS Plan Meeting & Coordination
Support for NDIS plan reviews, goal-setting, and coordination between treating clinicians and NDIS planners to ensure your plan reflects your health and therapy needs.
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ndis-plan-meeting-coordination
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NDIS Plan Meeting Support
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Diabetes education
NDIS Plan Meeting Support
Clinical support for NDIS participants preparing for plan reviews, including functional capacity information, therapy goal documentation, and coordination of reports from treating clinicians.
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ndis-plan-meeting-support
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
NDIS Plan Support & Allied Health
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Diabetes education
NDIS Plan Support & Allied Health
Support for NDIS participants accessing allied health, diabetes care, podiatry, and pharmacy services at PDC Health Hub under Capacity Building or Core Supports funding.
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ndis-plan-support
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
NDSS Registration and Product Access
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Diabetes education
NDSS Registration and Product Access
Help registering with the National Diabetes Services Scheme and accessing subsidised products, including pump consumables, CGM and pen needles.
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ndss-registration-and-product-access
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Preconception and Pregnancy Planning with Diabetes
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Diabetes education
Preconception and Pregnancy Planning with Diabetes
Education and support for women with type 1, type 2 or previous gestational diabetes who are planning a pregnancy or are already pregnant.
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preconception-and-pregnancy-planning-diabetes
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
Prediabetes & Prevention
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Diabetes education
Prediabetes & Prevention
Early intervention education for people with prediabetes or elevated diabetes risk, supporting lifestyle change to delay or prevent the onset of Type 2 diabetes.
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prediabetes-prevention
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Sick Day Management & Hypoglycaemia
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Diabetes education
Sick Day Management & Hypoglycaemia
Practical education on managing blood glucose during illness, surgery, or fasting, and recognising and treating hypoglycaemia safely and confidently.
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sick-day-management-hypoglycaemia
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
Travelling with Diabetes
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Diabetes education
Travelling with Diabetes
A practical appointment before you travel, covering supplies, time zones, insulin storage, airport security, devices and getting unwell away from home.
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travelling-with-diabetes
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
Type 1 Diabetes Education
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Diabetes education
Type 1 Diabetes Education
Specialist education for people living with Type 1 diabetes, covering insulin management, carbohydrate counting, CGM and pump technology, sick-day rules, and hypoglycaemia management.
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type-1-diabetes-education
PHOTO NEEDED · Diabetes education consult room, educator and client at a desk, natural light
Type 2 Diabetes Education
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Diabetes education
Type 2 Diabetes Education
Structured education for people newly diagnosed or living with Type 2 diabetes, covering medications, blood glucose monitoring, lifestyle strategies, and long-term complication prevention.
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type-2-diabetes-education

Common conditions we support

Some of the conditions this team helps with most often. Open any one to see what we do, what to expect and which funding pathways apply. This is not a full list, so if yours is not here, call us on (08) 6110 0570.

See all conditions →

Meet your diabetes educators

What to expect from diabetes education at PDC Health Hub

How an appointment with a Credentialled Diabetes Educator works, who we see, the diabetes technology and self-management areas we help with, and how Medicare, the NDSS, NDIS, DVA and private health apply. Open each panel for the detail.

What to expect at your first appointment
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Your first session runs about 45–60 minutes. Your credentialled diabetes educator reviews your diabetes history, medications, blood glucose records and recent results, assesses your current knowledge and goals, then works with you on a personalised education plan you can actually live with. Your CDE liaises with your GP, endocrinologist and other treating clinicians so your education stays consistent with your broader medical care.

Who diabetes education is for
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People living with type 1, type 2, LADA, MODY or gestational diabetes, whether you are newly diagnosed or years in and wanting a reset. We also support families and carers, run a dedicated clinic for teens and young adults, and provide pre-pregnancy planning and support for diabetes in pregnancy.

What we help with
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From daily basics to complex technology, our diabetes educators cover the full breadth of diabetes self-management:

  • Insulin initiation and titration
  • Blood glucose monitoring and targets
  • Carbohydrate counting and meal planning
  • CGM setup and review
  • Insulin pump initiation and troubleshooting
  • Sick day and travel planning
  • Hypoglycaemia prevention and treatment
  • Diabetes and pregnancy support
Diabetes technology we support
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We are leaders in diabetes technology education, with hands-on setup, training and troubleshooting across the devices available in Australia:

  • CGM sensors: Dexcom, FreeStyle Libre, Guardian
  • Insulin pumps: Medtronic, Tandem t:slim, Omnipod, YpsoPump
  • Hybrid closed-loop: 780G, Control-IQ, CamAPS FX
  • Smart insulin pens: InPen, NovoPen 6
  • Bolus advisor meter setup and review
  • Data platforms: LibreView, Clarity, Glooko
Costs, Medicare and funding
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A Medicare rebate of $63.40 per visit (MBS item 10951) applies with a GP referral and Chronic Condition Management Plan, for up to five allied health visits a calendar year. People living with type 2 diabetes can also access subsidised group education: an individual assessment (MBS item 81100) followed by group sessions (MBS item 81105). PDC is a registered NDIS provider, we welcome DVA White and Gold Card holders, and many health funds with Extras cover provide rebates for diabetes education. A gap fee may apply. Contact reception to confirm your entitlements before your appointment.

At a glance
Typical session
45–60 min
Funding
Medicare · Private · DVA · NDIS
Telehealth
Available
Referral
GP referral for Medicare

Ready to book?

We will match you with the right diabetes educator at your nearest clinic or via telehealth. No referral is needed for private appointments.

Book an appointment

Diabetes technology we work with

Our credentialled diabetes educators start, train and troubleshoot the technology below. Have a look before your appointment.

PHOTO NEEDED · Flat lay of a pump, a sensor and a meter together on a light surface, no brand names readable

View diabetes technology and supplies
Start here
Diabetes technology and supplies
Pumps, sensors, meters and NDSS supplies, compared in one place.
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PHOTO NEEDED · Diabetes educator showing a client pump settings at a clinic desk, client's face visible

View insulin pumps
Pumps
Insulin pumps
Compare every pump available in Australia and find the one that suits your routine.
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View CGM sensors
Sensors
CGM sensors
Compare the sensors sold in Australia and check your NDSS access.
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Frequently asked questions

Questions about diabetes education at PDC Health Hub? We’ve answered the most common ones below.

Do I need a GP referral?
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No referral is required to book with a diabetes educator. To claim the Medicare rebate (MBS item 10951), your GP needs to prepare a Chronic Condition Management Plan and referral. Please contact reception before your appointment if you are unsure.

What is a CDE?
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A Credentialled Diabetes Educator (CDE) holds specialist post-graduate credentialling in diabetes from the Australian Diabetes Educators Association (ADEA), in addition to their base health profession qualification.

Can I access Medicare rebates?
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Yes. With a GP Chronic Condition Management Plan and referral, a Medicare rebate of $63.40 per visit applies under MBS item 10951. People living with type 2 diabetes can also access subsidised group education under MBS items 81100 and 81105. Contact reception to confirm your eligibility.

Do you see people with Type 1 diabetes?
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Yes. Our CDEs provide specialist education and support for Type 1 diabetes including insulin management, advanced carb counting, CGM and pump training, closed-loop systems, and sick-day management.

Do you provide gestational diabetes education?
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Yes. Our CDEs provide personalised GDM education from diagnosis through to delivery and postnatal follow-up. Medicare group education items cover type 2 diabetes only, so gestational diabetes education is offered as individual appointments, which can attract the MBS item 10951 rebate with a GP Chronic Condition Management Plan and referral.

What should I bring to my appointment?
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Bring your blood glucose meter or CGM device, a list of current diabetes medications and doses, recent blood test results including HbA1c, and any insulin device or pump if applicable. Questions are always welcome.

Latest diabetes articles

Ready to take charge of your diabetes?

Whether you are newly diagnosed, starting insulin, moving to a pump or CGM, or just want a fresh set of eyes on your management, our friendly team of Credentialled Diabetes Educators is here to help. Book online in under a minute, or call and our reception team will find a time that suits you.

Or go straight to a service

Telehealth available across WA · Medicare (GPCCMP), NDIS, DVA and private health accepted · A gap fee may apply

For GPs and health professionals

Referring a patient for diabetes education?

Send an online referral in under two minutes. One referral reaches every discipline at PDC Health Hub, and Medicare GPCCMP, NDIS and DVA pathways are all accepted.