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Foot and ankle

Ingrown Toenails

An ingrown toenail is when the side of the nail grows into the skin beside it, most often on the big toe, and it usually gets worse rather than better. Our Perth podiatrists treat it.

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Understanding the condition

An ingrown toenail (also written ingrowing toenail) is when the side of the nail curls down and grows into the skin around the nail.1 It most often affects the big toe, though any toe can be involved, and it can occur at any age.1 Tight shoes, socks or tights that squeeze the toes, cutting nails too short or not straight across, toe injuries, picking at nail corners, sweaty feet, and naturally curved or fan shaped nails all contribute.1 It becomes more common in older people, because toenails thicken with age and are harder to cut.1,2

Conservative care comes first. Soaking the foot in warm water for 15 to 20 minutes, three or four times a day, and gently lifting the skin away from the nail corner with a cotton bud, helps many toes settle.1 Do not pick at the toenail or try to remove it yourself.1 Cut toenails straight across and file sharp edges.2 Podiatrists treat ingrown toenails,3 and you do not need a referral to book with ours.

An infected toenail may need antibiotics, and pus may need draining by your doctor.1 PDC clinicians do not drain pus or prescribe. In severe cases, part or all of the nail may need to be removed by surgery.1 Nail surgery is a procedure some podiatrists provide and others do not, so please ask when you book whether it is available at your clinic, and we will refer you on if it is not. Anyone with poor circulation, diabetes or nerve damage in the legs or feet should see a doctor about an ingrown toenail.1 Foot checks are more frequent as risk rises, from yearly to every one to three months.4,5

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Ingrown Toenails

What to look out for, and how we help

Symptoms are a guide, not a diagnosis. Your GP confirms the diagnosis; our team helps you manage it day to day.

What you might notice

  • A toe, usually the big toe, that is painful or tender along one side of the nail
  • Redness and swelling beside the nail, with hardened skin building up over the nail edge
  • Pain that is worse in shoes, socks or tights that press on the toes
  • Symptoms that get worse rather than better over days to weeks
  • A nail that is naturally curved, fan shaped, or thickened with age, catching the skin each time it grows
  • Urgent: pus or fluid discharge, bleeding around the nail, throbbing pain, warm red skin spreading from the toe, or a fever means the toe is infected and needs review the same day with your GP, because an untreated infection can spread into the skin as cellulitis or into the bone beneath.1 If the redness is spreading or very painful, or you have a fever or feel generally unwell, go to a hospital emergency department rather than waiting for a GP appointment.6 If you live with diabetes, poor circulation or nerve damage in your feet, do not wait: see your GP the same day about any infected toe, and go to an emergency department if redness is spreading, you have a fever or you feel generally unwell, because infection is more likely and skin heals more slowly.1,6

How our team helps

  • Podiatry appointments for the nail and the skin around it, with no referral needed to book
  • Nail and skin care, including filing and thinning a thickened or curved nail and offloading the nail fold, so the edge stops pressing into the skin
  • Practical advice on nail cutting technique, socks and footwear, so the same corner stops recurring
  • Wound care short of sharp debridement for the skin beside the nail, and same day escalation to your GP when antibiotics are needed, because PDC clinicians do not prescribe
  • Ankle brachial index and toe pressure testing, with Credentialled Diabetes Educator support, if you live with diabetes or have reduced circulation
  • Podiatry for children as well as adults, telehealth for review and advice, visits to residential aged care and through Support at Home, and NDIS, DVA and WorkCover WA funded care

Your PDC care team

The teams and services that most often support people with this condition. They work from one shared plan, and one GP referral reaches all of them.

Allied health teams

Podiatry
Podiatry
Allied health team
Podiatry
Comprehensive foot assessments and diabetes-related foot care from experienced podiatrists.
Read more

Diabetes Education
Diabetes Education
Allied health team
Diabetes Education
Expert guidance from Credentialled Diabetes Educators for all types of diabetes including Type 1 diabetes, Type 2 diabetes, gestational diabetes, and all diabetes technology.
Read more

Related services

Related conditions

Terms explained

Plain English explanations for this condition are being added.
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Sources and clinical review

This page follows Australian guidance throughout: Healthdirect on ingrown toenails, foot care and the role of a podiatrist, with the RACGP Management of type 2 diabetes handbook and NDSS foot health guidance where diabetes, neuropathy or poor circulation raise the risk.

  1. Healthdirect Australia. Ingrown toenails. 2025. https://www.healthdirect.gov.au/ingrown-toenails
  2. Healthdirect Australia. Foot care. 2024. https://www.healthdirect.gov.au/foot-care
  3. Healthdirect Australia. The role of a podiatrist. 2023. https://www.healthdirect.gov.au/podiatrist
  4. National Diabetes Services Scheme. Foot health and diabetes fact sheet. 2026. https://www.ndss.com.au/managing-diabetes/diabetes-related-complications/feet/
  5. Royal Australian College of General Practitioners. Management of type 2 diabetes: A handbook for general practice. Diabetes-related foot care. 2024. https://www.racgp.org.au/clinical-resources/clinical-guidelines/key-racgp-guidelines/view-all-racgp-guidelines/management-of-type-2-diabetes/complications/diabetes-related-foot-care
  6. Healthdirect Australia. Cellulitis. 2024. https://www.healthdirect.gov.au/cellulitis
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Common questions

How do I treat an ingrown toenail at home?
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Soak the foot in warm water for 15 to 20 minutes, three or four times a day, and gently lift the skin away from the nail corner with a cotton bud, repeating daily. Do not pick at the toenail or try to remove it yourself, and do not pack anything under the nail edge at home, particularly if you live with diabetes or have reduced feeling in your feet. If the nail edge needs packing or dressing, have a podiatrist do it.

How should I cut my toenails?
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Straight across, not too short, filing any sharp edges rather than rounding or tapering the corners. Soaking your feet in warm water first makes thick nails easier to cut. If nails have thickened with age, or you cannot see or reach them safely, a podiatrist can do it for you.

Does PDC do nail surgery?
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Nail surgery, where part or all of the nail is removed, exists and is sometimes needed in severe or repeatedly recurring cases. Whether it is available depends on the podiatrist and the clinic, so please ask when you book rather than assuming it will happen at your first appointment, and we will refer you on if we cannot do it. Most ingrown toenails settle without it.

When does an ingrown toenail need antibiotics?
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When it is infected. Pus or fluid discharge, bleeding around the nail, throbbing pain, warm spreading redness or a fever all point that way, and an infected toenail may need antibiotics and sometimes drainage of pus, which your doctor does. Antibiotics are prescribed by your GP, because PDC clinicians do not prescribe, and we escalate to them the same day. Go to an emergency department instead if redness is spreading, you have a fever or you feel generally unwell.

I have diabetes. Should I be seen sooner?
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Yes. Healthdirect advises seeing a doctor about an ingrown toenail if you have poor circulation, diabetes or nerve damage in your legs or feet, because infection is more likely and skin heals more slowly. Do not wait for your next routine foot check. We can measure your circulation and set a foot check interval that matches your risk.

Not sure where to start?

Tell us what is going on and we will point you to the right discipline, or to more than one. Most people start with a single appointment and leave with a plan the rest of the team can see.

Or go straight to a service

Phone (08) 6110 0570 · Medicare, NDIS, DVA and private options across our services

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