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(08) 6110 0570admin@pdchealthhub.com.auThe National Diabetes Services Scheme subsidises test strips, pen needles, syringes, insulin pump consumables and CGM for registered Australians living with diabetes. Here is what it covers, who can get what, what it costs, and how to order through BlueLoop.
The NDSS is an Australian Government initiative administered by Diabetes Australia. Registration is free, lasts for life and gives you subsidised diabetes products, the NDSS Helpline and support programs. Products are supplied through NDSS Access Points, usually a community pharmacy. For PDC clients that is Bedford Pharmacy 777.
PHOTO NEEDED · Pharmacist at the Bedford Pharmacy 777 counter handing a client a bag of diabetes supplies, client's face visible, no patient details on screen. Landscape 4:3.
PHOTO NEEDED · A client and a credentialled diabetes educator filling in a form together at a clinic desk, both faces visible, no personal details readable. Landscape 4:3.
Your GP, practice nurse, nurse practitioner, endocrinologist, credentialled diabetes educator or Aboriginal health practitioner registers you. You need a Medicare or DVA card, or to be eligible for one.
PHOTO NEEDED · Close-up of boxes of test strips and pen needles on a pharmacy bench, no brand names readable. Landscape 4:3.
The NDSS sets the price of every subsidised product. Pen needles and syringes cost nothing, and a concession card lowers the co-payment on most other products.
PHOTO NEEDED · An opened BlueLoop delivery box on a kitchen bench showing test strips and pen needles, no brand names readable. Landscape 4:3.
Order online through BlueLoop or in store. Collect free from Bedford Pharmacy 777, or have your box delivered for $15 per order.
Test strips, pen needles, syringes, insulin pump consumables and CGM. Select one to see the products and how to order.
PHOTO NEEDED · Several boxes of blood glucose test strips from different brands, stacked on a white bench. White background, 1200px wide.
PHOTO NEEDED · Boxes of insulin pen needles in two lengths beside an insulin pen, no brand names readable. White background, 1200px wide.
PHOTO NEEDED · A box of insulin syringes with one syringe beside it, no brand names readable. White background, 1200px wide.
PHOTO NEEDED · Insulin pump infusion sets and reservoirs laid out on a white bench, no brand names readable. White background, 1200px wide.
PHOTO NEEDED · Two CGM sensors in their applicators on a white bench, no brand names readable. White background, 1200px wide.
Registration opens the door, but each product group has its own rules. These are the NDSS rules as published in July 2026.
Available once you are registered. In any 180-day period you can get up to 900 strips through the NDSS.
If you live with type 2 diabetes, do not use insulin and your health professional has advised you to check your glucose, you can get an initial six-month supply. The NDSS currently says you do not need to apply for an extension after that. If you still need strips, talk to your health professional.
Free for registered people who use insulin, up to 1,200 in any 180-day period. If you started insulin after you registered, your GP, practice nurse, endocrinologist, credentialled diabetes educator or Aboriginal health practitioner completes a Syringe or Pen Needle Access Form.
For people living with type 1 diabetes who use an insulin pump. An endocrinologist, credentialled diabetes educator or nurse practitioner certifies the access form. GPs and practice nurses cannot. People with other types of diabetes can ask the NDSS for special consideration.
All people living with type 1 diabetes can apply, as can children and young people under 21 with conditions similar to type 1 diabetes who need insulin. An endocrinologist, credentialled diabetes educator, or diabetes specialist physician or paediatrician completes the access form. GPs and practice nurses cannot.
People with pre-diabetes cannot register. Lancets and glucose meters are not NDSS products, so they are bought at the normal price.
Based on NDSS guidance updated July 2026, checked 19 September 2026 and reviewed monthly.
Our credentialled diabetes educators can register you with the NDSS and complete CGM and pump access forms during your appointment.
Book a CDE consultRegister once, then order whenever you need to. NDSS products at PDC are supplied by Bedford Pharmacy 777, an NDSS Access Point, and can go in your BlueLoop box.
How NDSS supply works through PDC. Access forms apply to some products only.
Registration is free and lasts for life. A health professional registers you, and you need a Medicare or DVA card, or to be eligible for one.
Strips follow from your registration. CGM and pump consumables need an access form, and so do pen needles if you started insulin after you registered.
Order online through BlueLoop or at Bedford Pharmacy 777. Bring your NDSS card. If it has not arrived yet, your Medicare card or NDSS registration number will do.
Collect free from Bedford Pharmacy 777 at 215 Grand Promenade, Bedford, or have your box delivered for $15 per order.
NDSS prices are set by the scheme, not by us. What you pay depends on the product group, and for most groups on whether you hold a concession card.
Free for every registered person who uses insulin, whatever their card.
A co-payment per box, lower with a concession card. Aboriginal and Torres Strait Islander people pay a reduced amount, and on some products nothing.
A co-payment per pack, with a lower rate for concession card holders.
A co-payment, with some people fully subsidised. The NDSS order form lists both rates.
BlueLoop delivery is $15 per order on every plan. Collection from Bedford Pharmacy 777 is free.
If you are not registered, or need more than the NDSS limit allows, products can be bought at the private price.
Ask our team at Bedford Pharmacy 777 when you order, or call the NDSS Helpline on 1800 637 700.
Call Bedford Pharmacy 777Meters, devices and help with your supplies.
PHOTO NEEDED · Adult client doing a finger-prick check with a glucose meter at a kitchen table, face visible. Landscape.
View glucose meters
PHOTO NEEDED · Credentialled diabetes educator completing an NDSS form with a client at a clinic desk, client's face visible, no personal details readable.
View diabetes education
PHOTO NEEDED · A BlueLoop delivery box opened on a bench showing test strips and pen needles, no brand names readable.
View BlueLoopWhat people usually ask about the NDSS.
No. Registration is free and lasts for life. Your GP, practice nurse, nurse practitioner, endocrinologist, credentialled diabetes educator or Aboriginal health practitioner can register you.
No. NDSS products are supplied against your NDSS registration, not a prescription. CGM, pump consumables and, for some people, pen needles also need an access form from an authorised health professional.
Yes. Any NDSS Access Point can supply you, and that is usually a local pharmacy. PDC's NDSS products are supplied by Bedford Pharmacy 777, which is how they reach your BlueLoop box.
Your NDSS card. If it has not arrived yet, your Medicare card or your NDSS registration number is enough.
No. The NDSS subsidises strips, pen needles, syringes, insulin pump consumables and CGM. Lancets and glucose meters are bought at the normal price.
No. The NDSS is for people diagnosed with diabetes or an eligible condition that needs glucose monitoring. People with pre-diabetes are not eligible.
[1] National Diabetes Services Scheme. Subsidised products; Blood glucose monitoring strips; Continuous glucose monitoring; Insulin pump consumables. ndss.com.au, pages updated July 2026, checked 19 September 2026.
[2] National Diabetes Services Scheme. Registration with the NDSS. ndss.com.au, updated July 2026, checked 19 September 2026.
[3] National Diabetes Services Scheme. Syringe or Pen Needle Access Form, NDSSFRM009, version July 2026.
[4] National Diabetes Services Scheme order forms: Monitoring Strips NDSSFRM014 (January 2026); CGM Consumables NDSSFRM017, Insulin Pump Consumables NDSSFRM012 and Pen Needles and Syringes NDSSFRM013 (July 2026).
General information only, based on NDSS guidance checked 19 September 2026. NDSS rules and prices change, so the NDSS Helpline on 1800 637 700 has the final word on your eligibility and category.
Book with one of our credentialled diabetes educators. We can register you with the NDSS, complete CGM and pump access forms, and check you are using the right strips and needles. BlueLoop members get their NDSS supplies in one box.
Or go straight to a service
Phone (08) 6110 0570 · NDSS products supplied by Bedford Pharmacy 777 · Medicare, NDIS, DVA and private options across our services
For GPs, endocrinologists and nurse practitioners
Use our online referral form and tick Diabetes Education. Our credentialled diabetes educators register patients with the NDSS, certify CGM and pump access forms, and send a summary back to you.
