A foot that is suddenly hot, swollen and red in someone who has lost feeling in their feet is treated as Charcot foot until proven otherwise. Stop walking on it and get assessed the same day.
Charcot foot (Charcot neuroarthropathy) is damage to the bones and joints of the foot in people who have lost protective feeling, most often from diabetes nerve damage.1,2 The foot becomes warm, swollen and red, and pain may be absent or relatively mild because the nerves no longer report it properly.1 Because it looks so much like an infection or an injury, it is commonly missed, and Australian general practice reporting describes it being mistaken for bone infection and cellulitis.3 While the bones are soft, every step can flatten the arch and change the shape of the foot for good.
The treatment is offloading, which means taking the weight off the foot and holding it still. International guidance says to start knee high immobilisation promptly while further tests are arranged, using a non removable knee high device, preferably a total contact cast.1 PDC does not apply total contact casts or non removable knee high devices. Australian guidance lists a unilateral red, hot, swollen foot as a reason for immediate referral to a multidisciplinary foot care clinic, so our job is to recognise it, document it and get you to a high risk foot service at a tertiary hospital.2
Remission takes time, and international guidance notes it can be many months before the condition settles.1 After that, the work shifts to protecting a foot whose shape has changed: footwear and insoles that fit it, and foot checks at an interval set by your risk level, which runs from yearly at very low risk to every one to three months at high risk.2,4 Our podiatrists measure circulation, provide skin and nail care and prescribe inserts for your shoes.5 You do not need a referral to book with them. Diagnosis, imaging and medicines stay with your GP or specialist.
PHOTO NEEDED · Add a Hero Image to this condition in the CMS: a PDC clinician with a client, natural light, no identifiable health information on screen
Symptoms are a guide, not a diagnosis. Your GP confirms the diagnosis; our team helps you manage it day to day.
The teams and services that most often support people with this condition. They work from one shared plan, and one GP referral reaches all of them.


This page follows the RACGP Management of type 2 diabetes handbook for Australian referral pathways in diabetes related foot care. Because Australian guidance on Charcot foot specifically is limited, the diagnosis and offloading content follows the 2023 IWGDF guideline, which is international guidance.
It is urgent. A hot, swollen, red foot in someone with nerve damage should be assessed the same day rather than at the next routine appointment. Walking on the foot while the bones are soft is what causes lasting deformity, so the priority is getting weight off it and getting you to a high risk foot service.
No. The offloading used for Charcot foot is a total contact cast or another non removable knee high device, and that is applied by a high risk foot service at a tertiary hospital. Our podiatrists assess the foot, write the referral and work alongside that team. We look after skin, nails, circulation testing, orthoses and footwear before and after.
Clinically they can look the same, which is why it is so often missed. Your GP arranges x-rays of both feet and, if those look normal, an MRI, and the diagnosis is made by putting the examination together with the imaging. Other causes such as gout and a clot in the leg veins also have to be excluded.
Months rather than weeks. International guidance notes it can take many months for the condition to go into remission, and the offloading device is usually kept on for a period after the signs of activity have resolved. Your specialist team decides when it is safe to come out of it.
Yes, and it is worth doing. We can check the other foot, which also carries risk, keep nails and skin under control, measure circulation, and have footwear and insoles ready for when the device comes off. We work alongside the hospital team rather than in place of it.
Tell us what is going on and we will point you to the right discipline, or to more than one. Most people start with a single appointment and leave with a plan the rest of the team can see.
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