When a patient's care is complicated by more than one thing at once, fifteen minutes with everyone on the call usually saves a month of correspondence. Our clinicians join multidisciplinary case conferences you organise, in the community, in residential aged care, face to face or by secure video with no login needed.
Not every patient needs one, and the reasons for one are far wider than any list. These are just eight of the many situations where the team gets more out of one conversation than out of a chain of letters.
If your patient's situation is not here, that does not mean it does not qualify. Whenever several people hold part of one plan and getting them on one call would save weeks of correspondence, ask.
The patient's medical practitioner organises and coordinates the conference. Our clinician attends as a member of the team. The Medicare arrangements below are current as at September 2026.
The organising practitioner explains the conference to the patient, obtains consent, records who attended and what was agreed, and circulates the summary. MBS items 735, 739 and 743 apply, by duration: 15, 20 and 40 minutes.
The patient's medical practitioner and at least two other members, each providing a different kind of care or service to that patient. A family member or unpaid carer can attend but does not count towards the two.
Two or more allied health professionals when the case calls for it, such as a diabetes educator and a dietitian, or a podiatrist and an exercise physiologist, each counting as a member of the team. PDC Health Hub does not need to have seen the patient first: the conference can be the first contact, and what is agreed in the room shapes that first appointment.
Face to face at your practice, at one of our clinics or in a residential aged care facility, or by telephone or secure video. Video with PDC needs no account, no login and no software on your side. We send a link, you open it.
Four steps, and usually less work than the correspondence it replaces.
A discipline is enough. Name the question you want answered, and if you are not sure who should attend, describe the problem and we will suggest the team.
Send the request below or ring us. Our care team checks availability across the disciplines you asked for, offers times, and will help block the time in your diary.
You chair it. Our clinician joins face to face, by telephone or by secure video. Video needs no login and no software on your side. We send a link, you open it.
You hold the record as the organiser. We record our part on the patient's file with us, and any change to the plan is in place at their next appointment.
Tell us who you want in the room, when suits your practice, and who we should ring back. Our care team checks the clinicians' availability, comes back with times, and helps block them in your diary.
Five short steps, about two minutes. Patient details are optional and one request covers up to three patients. Your request is stored in Australia and read by the PDC care team, never emailed and never held by the website. Fields marked with an asterisk are required, and so is the consent tick at the end.
Tell us the question you want answered, which disciplines you want at the table and when suits your practice. Our care team comes back with times and helps block them in your diary.
Or go straight to a service
Phone (08) 6110 0570 · MBS items 735, 739 and 743 for the organising practitioner, 10955, 10957 and 10959 for participating allied health