For health professionalsContact us(08) 6110 0570admin@pdchealthhub.com.au

Case conferences with the people already treating your patient

When a patient's care is complicated by more than one thing at once, fifteen minutes with everyone on the call usually saves a month of correspondence. Our clinicians join multidisciplinary case conferences you organise, in the community, in residential aged care, face to face or by secure video with no login needed.

When a case conference earns its place

Not every patient needs one, and the reasons for one are far wider than any list. These are just eight of the many situations where the team gets more out of one conversation than out of a chain of letters.

PHOTO NEEDED · Landscape 16:10. A CGM reader and a pen on a kitchen bench, morning light. No face.

Recurrent hypoglycaemia

More than one prescriber, repeated lows, and no agreement on who changes what. Fifteen minutes settles the order of changes.

PHOTO NEEDED · Landscape 16:10. A physiotherapist walking beside an older resident in an aged care corridor, handrail in shot. Subject weighted right.

Falls and polypharmacy in aged care

The facility nurse, the GP, the pharmacist and the physiotherapist reviewing the medicines and the mobility plan together, so what leaves the room is a plan the floor staff can follow.

PHOTO NEEDED · Landscape 16:10. Podiatrist's gloved hands and instruments on a treatment tray, no wound visible. Subject weighted right.

A foot wound that will not heal

Podiatry, the GP and the vascular team looking at the same foot at the same time, rather than in sequence over six weeks.

PHOTO NEEDED · Landscape 16:10. Exercise physiologist guiding a client on a cable machine in the fitness hub. Subject weighted right.

Persistent pain and deconditioning

Where physiotherapy, exercise physiology and the GP each hold part of the plan, one conversation sets shared goals and a single progression.

PHOTO NEEDED · Landscape 16:10. Clinician and client at a table with a planning sheet, laptop open. Subject weighted right.

An NDIS plan with several therapists

Exercise physiology, physiotherapy and dietetics working to one set of functional goals before the plan review, with the support coordinator on the call.

PHOTO NEEDED · Landscape 16:10. Dietitian consult, a plate and a food diary on the table. Subject weighted right.

Unplanned weight loss in an older person

The dietitian, the pharmacist and the GP separating appetite, medicines and swallowing before anything is added to the list.

PHOTO NEEDED · Landscape 16:10. Pharmacist reviewing a dose administration aid with a client at home. No legible labels.

After a hospital discharge

A changed medicines list, a new diagnosis and three services to arrange. The pharmacist, the GP and the facility or family agree what starts, what stops and who follows up.

PHOTO NEEDED · Landscape 16:10. CPAP mask and tubing on a bedside table, soft daylight. No face.

Sleep apnoea with cardiometabolic risk

Treatment that is not being tolerated, with weight, blood pressure and glucose all in play. The sleep clinic, the GP and the dietitian agree on one sequence.

If your patient's situation is not here, that does not mean it does not qualify. Whenever several people hold part of one plan and getting them on one call would save weeks of correspondence, ask.

How a case conference works

The patient's medical practitioner organises and coordinates the conference. Our clinician attends as a member of the team. The Medicare arrangements below are current as at September 2026.

01

You organise and coordinate

The organising practitioner explains the conference to the patient, obtains consent, records who attended and what was agreed, and circulates the summary. MBS items 735, 739 and 743 apply, by duration: 15, 20 and 40 minutes.

02

Who makes up the team

The patient's medical practitioner and at least two other members, each providing a different kind of care or service to that patient. A family member or unpaid carer can attend but does not count towards the two.

03

What PDC Health Hub brings

Two or more allied health professionals when the case calls for it, such as a diabetes educator and a dietitian, or a podiatrist and an exercise physiologist, each counting as a member of the team. PDC Health Hub does not need to have seen the patient first: the conference can be the first contact, and what is agreed in the room shapes that first appointment.

04

Where and how it runs

Face to face at your practice, at one of our clinics or in a residential aged care facility, or by telephone or secure video. Video with PDC needs no account, no login and no software on your side. We send a link, you open it.

PHOTO NEEDED · Wide landscape, 2400px wide, under 400KB. A GP at a practice desk on a video call with two PDC clinicians on screen, notepad and cup beside the laptop. Calm, daylight, no patient in frame, no legible screen detail. Mid tones so white text reads over the scrim. Click the image element in this band to set it.

Setting one up

Four steps, and usually less work than the correspondence it replaces.

1. Tell us who you want in the room

A discipline is enough. Name the question you want answered, and if you are not sure who should attend, describe the problem and we will suggest the team.

2. We come back with times

Send the request below or ring us. Our care team checks availability across the disciplines you asked for, offers times, and will help block the time in your diary.

3. The conference runs

You chair it. Our clinician joins face to face, by telephone or by secure video. Video needs no login and no software on your side. We send a link, you open it.

4. The plan is written down

You hold the record as the organiser. We record our part on the patient's file with us, and any change to the plan is in place at their next appointment.

Request a case conference

Tell us who you want in the room, when suits your practice, and who we should ring back. Our care team checks the clinicians' availability, comes back with times, and helps block them in your diary.

Case conference request

Five short steps, about two minutes. Patient details are optional and one request covers up to three patients. Your request is stored in Australia and read by the PDC care team, never emailed and never held by the website. Fields marked with an asterisk are required, and so is the consent tick at the end.

1. Your details

2. Who you want in the room

3. When suits your practice

4. Who we should contact to lock in a time

We need a phone number or an email address for this person. If it is you, put your own details here.

5. The patient, if you have the details to hand

Optional, but a name and date of birth lets us pull the file and prepare before we ring. Up to three patients, one request. We never need the patient's contact details; you book the patient and we come back to you.

Add patient details

Patient 1

Remove this patient

Patient 2

Remove this patient

Patient 3

Remove this patient
Add another patient
Send request

Stored in Australia, read only by the PDC care team.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Bring the team together

Tell us the question you want answered, which disciplines you want at the table and when suits your practice. Our care team comes back with times and helps block them in your diary.

Or go straight to a service

Phone (08) 6110 0570 · MBS items 735, 739 and 743 for the organising practitioner, 10955, 10957 and 10959 for participating allied health