What we treat, and what we do not

PDC Health Hub is a diabetes service with allied health built around it. The fastest way to know whether we are right for the person in front of you is to read the scope rather than the service list.

Send a referral Call and check first

The disciplines, and what each one takes

Every clinician works to a written scope of practice. These are the headlines. The scope documents themselves are on the resources page.

Credentialled diabetes education

Type 1, type 2, gestational and the less common types. Insulin adjustment within a plan you have agreed, pump and hybrid closed loop start and review, continuous glucose monitoring start, interpretation and troubleshooting, and structured self management education.

Dietetics

Medical nutrition therapy for diabetes, weight, lipids, kidney disease and coeliac disease, carbohydrate counting, and nutrition support where eating is difficult.

Exercise physiology

Exercise prescription for type 2 diabetes, cardiometabolic risk, deconditioning and peripheral neuropathy, one to one or in small groups at the fitness hub.

Physiotherapy

Musculoskeletal assessment and treatment, falls and balance, and rehabilitation that works around diabetes complications rather than ignoring them.

Podiatry

Diabetes foot assessment and risk stratification, nail and skin care, offloading and footwear advice, and wound care within scope. A high risk foot or active ulceration is co-managed, not managed alone.

Pharmacy

Home Medicines Reviews on GP referral, medication review, injection and device technique, and the supply side of diabetes technology and consumables.

Sleep clinic

Screening and assessment for obstructive sleep apnoea, which is common alongside type 2 diabetes and is frequently missed.

Diabetes in pregnancy

Gestational diabetes, and women with type 1 or type 2 diabetes who are pregnant or planning a pregnancy, working alongside the maternity team rather than in place of it.

What sits outside our scope

Saying this plainly saves your patient a wasted appointment.

Acute and emergency care

Diabetic ketoacidosis, hyperosmolar hyperglycaemic state, severe hypoglycaemia needing assistance, and acute foot infection belong in an emergency department, not in an outpatient appointment with us.

Prescribing decisions

Medicine changes stay with the prescriber. Our clinicians recommend, and adjust within a plan you have agreed, but the prescribing decision remains yours.

Eating disorder treatment

Where disordered eating is the primary problem we refer on rather than treat, and we tell you what we saw and why.

Psychology and counselling

Psychology and counselling are not part of our current department list. Where mental health is driving the diabetes outcome we will say so and ask you to refer in parallel.

What happens after you refer

Four steps between your referral and the letter that comes back to you.

Every referral is read by the care team and matched to a discipline and a clinician. If the clinical detail points somewhere other than the discipline you named, we ring you rather than quietly redirect the referral.

We contact your patient to book, and explain what the appointment covers, what to bring, and what it will cost under their funding pathway before they commit to anything.

The initial appointment produces a plan the person understands and can act on, not only a report. Where more than one discipline is involved the plan is shared internally, so nobody has to tell their story twice.

You get written correspondence after the initial assessment and after any significant change. If we think the person needs specialist review, that is in the letter with the reasoning behind it rather than as an unexplained suggestion.

Not sure whether it is us?

Ring and describe the case. Our care team will tell you whether it is ours, and if it is not, who it probably belongs to.

Call (08) 6110 0570 Send a referral

Or go straight to a service

Diabetes Education Dietitian Exercise Physiology Physiotherapy Podiatry Pharmacy Sleep Clinic

Phone (08) 6110 0570 · Medicare, DVA, NDIS, aged care and private pathways across our services