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Diabetes Education

Sick Day Management & Hypoglycaemia

Practical education on managing blood glucose during illness, surgery, or fasting, and recognising and treating hypoglycaemia safely and confidently.

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About this service

Illness, infection, and even minor surgery can cause blood glucose levels to rise significantly in people with diabetes, even when eating less than usual. Understanding how to manage diabetes safely on sick days is an essential skill that can prevent serious complications including diabetic ketoacidosis (DKA) and hyperosmolar hyperglycaemic state (HHS). Similarly, hypoglycaemia, low blood glucose, is a common and potentially dangerous event, particularly for people using insulin or certain other diabetes medications.

A Credentialled Diabetes Educator (CDE) can ensure you have a clear, personalised sick-day and hypoglycaemia management plan before you need it.

Areas commonly covered

  • The effect of illness, infection, and stress on blood glucose and insulin requirements
  • Sick-day rules: when to continue, adjust, or temporarily suspend medications
  • Increased monitoring frequency during illness
  • Hydration, fluid intake, and managing nausea or vomiting
  • Recognising and responding to early DKA: symptoms and ketone testing
  • When to seek urgent medical attention
  • Hypoglycaemia: causes, symptoms, and the Rule of 15 for treatment
  • Severe hypoglycaemia and glucagon use: for patients and carers
  • Preventing hypoglycaemia and adjusting management during and after exercise

What to expect

  • Personalised sick-day and hypoglycaemia management plan
  • Practical education and emergency action steps documented for easy reference
  • Glucagon training for carers, family members, or support people where appropriate
  • Coordination with your GP and endocrinologist regarding dose adjustment protocols

Preparation tips

Bring a list of your current diabetes medications and doses, your blood glucose meter or CGM device, and any ketone testing equipment you have. Let your CDE know if you have had any recent hospital admissions for DKA or severe hypoglycaemia.

Medicare rebates may apply depending on your CDE’s base profession and referral type. NDIS and DVA may also apply. Please contact reception to confirm your eligibility. Learn more about diabetes education at PDC Health Hub.

What is involved

Sick Day Management & Hypoglycaemia
At a glance
Team
Diabetes Education
Session length
Funding
Telehealth
Referral
Booking
Online, or call (08) 6110 0570

More from this team

Most people use more than one service over time. Every service here works from the same shared plan, so you never have to start your story again.

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How it works at PDC

Three steps from your first call to a plan the whole team can see.

1

Book your first visit

Book online or call (08) 6110 0570. If you have a GP referral or care plan, bring it with you or ask your GP to send it to us.

2

Assessment and goals

Your clinician takes a full history, asks what matters most to you and agrees goals you can work towards together.

3

One plan, one team

With your consent, your plan is shared with your GP and with other PDC clinicians you see, so everyone works from the same page.

Common questions

Do I need a referral?
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Most of our services can be booked without one. You do need a GP referral to claim a Medicare rebate, and a Home Medicines Review or Residential Medication Management Review always starts with a GP referral. NDIS, DVA and workers' compensation claims each have their own paperwork. If you are not sure, call us on (08) 6110 0570 and we will check before you book.

Can I claim a Medicare rebate?
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If your GP has prepared a GP Chronic Condition Management Plan and referred you to us, Medicare pays a rebate for up to five eligible allied health visits a calendar year, shared across disciplines. Private health cover may also contribute, depending on your policy. We confirm what applies to you when you book.

Can I be seen by telehealth?
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Many of our services can be delivered by secure video call. Where a service needs a hands-on assessment, such as a foot or physiotherapy examination, we will book you in person at one of our ten clinics.

What should I bring to my first appointment?
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Your referral or care plan if you have one, a list of your current medicines, any recent test results, and your Medicare, DVA or NDIS details. If you use a glucose meter, CGM or insulin pump, bring that too.

Can someone come with me?
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Yes. A family member, carer, interpreter or support worker is welcome at any appointment. If you need an interpreter, let us know when you book.

Ready to get started?

Book online in under a minute, or call and our care team will check this is the right place to start.

Or go straight to a service

Phone (08) 6110 0570 · Medicare, NDIS, DVA and private options across our services

For GPs and health professionals

Referring a patient for this service?

Send an online referral in under two minutes. One referral reaches every discipline at PDC Health Hub.