Follow us
Search
For health professionalsContact usPress Enter to search. For products, try the shop filter.
(08) 6110 0570
admin@pdchealthhub.com.auPress Enter to search. For products, try the shop filter.
(08) 6110 0570admin@pdchealthhub.com.auSee a dietitian, exercise physiologist, physiotherapist, pharmacist or Credentialled Diabetes Educator by video or phone, wherever you are in Australia. Diabetes, heart and lung conditions, kidney disease, gut and bowel conditions, arthritis, persistent pain, weight, sleep and more. Same clinicians, same shared care plan, same Medicare rebate as an in-clinic visit.
Six disciplines, one team, one shared care plan. Between them they cover most of the conditions we support, not only diabetes. If your condition is on our conditions list, there is almost certainly a telehealth appointment that fits it.
View diabetes education
View dietetics
View exercise physiology
View physiotherapy
View pharmacy
View sleep clinicFor a lot of what our teams do, which is education, planning, reviewing numbers and adjusting a plan, a video call does the job as well as a room does, whatever the condition. Where a service genuinely needs hands or equipment, we say so rather than stretching the definition.
Telehealth allied health appointments are claimed under their own Medicare items, and the rebate is the same as the in-clinic equivalent. There is no extra charge for seeing us this way. The Medicare pathway is for people with a chronic condition and a GP management plan. Without one, you are very welcome privately.
The Medicare appointment has to run at least 20 minutes, be one to one, and your clinician has to write back to the referring practitioner. The limit is five allied health services a calendar year, shared across every discipline and counted together whether you attend in clinic, by video or by phone. We confirm any out-of-pocket cost with you before the appointment, never after it.
Our clinics run from metropolitan Perth to Kojonup in the Great Southern, and telehealth reaches everywhere else.
The things people ask our care team most often before booking.
Not for a private appointment. You need a referral and a GP chronic condition management plan only if you want to claim the Medicare rebate. Our care team can check before you book.
No. The allied health telehealth items carry the same Medicare benefit as the in-clinic items, and telehealth appointments count towards the same five services a calendar year.
A phone, tablet or computer with a camera and a reasonable internet connection. We email you a link and you open it. There is nothing to download and no account to set up. If video will not work on the day, we can finish by phone.
Yes, and most people do. Tell our care team who you usually see and we will book you with them. If you are seeing more than one of our disciplines, they all work from the same shared plan, so you do not repeat your story.
For diabetes education, dietetics, exercise physiology and pharmacy, yes. For physiotherapy a first assessment usually works better in person, and podiatry assessment has to be in clinic. If telehealth is not the right starting point for what you need, we will say so when you book.
Yes, and it often helps. They can sit with you or join from their own device. Tell us when you book so your clinician knows to expect them.
A telehealth appointment is held to the same privacy obligations as any other appointment, under the Privacy Act 1988 and the Australian Privacy Principles. Sessions are not recorded. Your clinician will be somewhere private at their end, and it is worth finding somewhere private at yours.
Yes. BlueLoop posts NDSS consumables, CGM sensors and pump supplies anywhere in Australia, dispensed by Bedford Pharmacy 777. Our Credentialled Diabetes Educators can complete your NDSS access forms during a telehealth appointment.
Book a telehealth appointment online in under a minute, or call our care team and they will work out which clinician you need to see first and whether a Medicare rebate applies to you. Diabetes, chronic conditions and everything else our teams support.
Or go straight to a service
Phone (08) 6110 0570 · Medicare, NDIS, DVA and private options across our services
For GPs and health professionals
Send an online referral in under two minutes. One referral reaches every discipline at PDC Health Hub, and we will arrange telehealth where it is clinically appropriate.
