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Musculoskeletal

Frozen Shoulder (Adhesive Capsulitis)

Frozen shoulder is pain and then stiffness in one shoulder, caused by the capsule around the joint becoming inflamed and thickened. Without treatment the whole course can take one to three years.

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Understanding the condition

Frozen shoulder (adhesive capsulitis) is a condition where the capsule that wraps the shoulder joint becomes inflamed and thickened, so the shoulder hurts and then stops moving.1 Pain usually comes first, present even at rest and worse with movement, and sleep is one of the earliest things to go. Stiffness follows, pain settles, and movement slowly returns. Without treatment the full course can take one to three years, and that varies between people.1 Risk is higher after 40, in women, and after a shoulder injury or upper body surgery that kept the arm still.1 Shoulder pain can also come from the heart, so the urgent list below matters.2

Frozen shoulder is more common in people living with diabetes, and Diabetes Australia lists it among the lesser known complications of diabetes.1,3,4,6 Your GP makes the diagnosis from your history and how the shoulder moves, and imaging such as X-ray is usually not needed.1 PDC physiotherapists work with the stage you are in, from settling pain and sleep positions early on to hands on techniques and graded movement later.1 Corticosteroid injection, hydrodilatation and surgery are decisions your GP or specialist makes with you.1 A shoulder that is hot, swollen and very painful can be a joint infection, which Queensland Health treats as an emergency department referral.5

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Frozen Shoulder (Adhesive Capsulitis)

What to look out for, and how we help

Symptoms are a guide, not a diagnosis. Your GP confirms the diagnosis; our team helps you manage it day to day.

What you might notice

  • Shoulder pain that is there at rest and worse with movement, often worst at night and disturbing sleep.
  • Stiffness that builds over weeks, so reaching behind your back, up to a shelf or out to the side becomes hard.
  • Turning the arm outwards with the elbow tucked in becomes limited and painful, which is often the first movement to go.
  • Pain that eases over months while the stiffness stays, then stiffness that slowly improves.
  • Trouble with dressing, hair washing, seat belts and driving, especially in the painful early stage.
  • Urgent: shoulder pain with chest tightness or trouble breathing can be a heart attack, so call triple zero (000) and ask for an ambulance. A shoulder that is hot, swollen and very painful with a fever needs an emergency department the same day, and a shoulder that is deformed or cannot be used after a fall needs immediate medical care.

How our team helps

  • Physiotherapy for people aged 16 and over, with hands on therapy and a movement plan matched to the stage your shoulder is in.
  • Hydrotherapy, where warm water takes load off the shoulder so you can move it further than you can on land.
  • Dry needling, cupping and tool assisted soft tissue therapy for the neck, upper back and shoulder muscles that tighten up around a stiff shoulder.
  • A direct referral for imaging from your PDC physiotherapist if the picture does not fit, so you are not waiting on a second appointment first.
  • Exercise physiology with an ESSA accredited exercise physiologist, one to one or in a group, to keep the rest of you strong and your activity going while the shoulder recovers.
  • Credentialled Diabetes Educator appointments if you live with diabetes, pharmacist medication support, and telehealth across all disciplines when getting to a clinic is hard.

Your PDC care team

The teams and services that most often support people with this condition. They work from one shared plan, and one GP referral reaches all of them.

Allied health teams

Physiotherapy
Physiotherapy
Allied health team
Physiotherapy
Musculoskeletal treatment and rehabilitation to help you move better and manage pain.
Read more

Diabetes Education
Diabetes Education
Allied health team
Diabetes Education
Expert guidance from Credentialled Diabetes Educators for all types of diabetes including Type 1 diabetes, Type 2 diabetes, gestational diabetes, and all diabetes technology.
Read more

Exercise Physiology
Exercise Physiology
Allied health team
Exercise Physiology
Safe, effective exercise programs designed by Accredited Exercise Physiologists for chronic condition management.
Read more

Pharmacy
Pharmacy
Allied health team
Pharmacy
On-site pharmacy services providing expert medication management, diabetes supplies, and health consultations.
Read more

Related services

Related conditions

Terms explained

Plain English explanations for this condition are being added.
See all conditions

Sources and clinical review

This page follows Australian guidance, mainly healthdirect Australia on frozen shoulder and shoulder pain, Queensland Health's Clinical Prioritisation Criteria for shoulder pain, and Diabetes Australia on the musculoskeletal complications of diabetes. A systematic review published in BMJ Open and United Kingdom NHS guidance are named where they are used.

  1. healthdirect Australia, Frozen shoulder, last reviewed July 2024, https://www.healthdirect.gov.au/frozen-shoulder
  2. healthdirect Australia, Shoulder pain, last reviewed June 2023, https://www.healthdirect.gov.au/shoulder-pain
  3. Diabetes Australia, Lesser known diabetes related complications, 2025, https://www.diabetesaustralia.com.au/blog/lesser-known-diabetes-related-complications/
  4. Dyer BP, Rathod-Mistry T, Burton C, van der Windt D, Bucknall M, Diabetes as a risk factor for the onset of frozen shoulder: a systematic review and meta-analysis, BMJ Open, 2023, https://bmjopen.bmj.com/content/13/1/e062377
  5. Queensland Health, Clinical Prioritisation Criteria, Shoulder pain, 2025, https://www.health.qld.gov.au/cpc/orthopaedics/shoulder-pain
  6. National Health Service (United Kingdom), Frozen shoulder, last reviewed June 2024, https://www.nhs.uk/conditions/frozen-shoulder/
Clinically reviewed by
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Common questions

How long does frozen shoulder last?
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Longer than most people expect. Without treatment the whole course can run one to three years, moving through a painful stage, a stiff stage and a slow easing stage, and the timing varies between people. Treatment can relieve symptoms and help you keep using the arm, but it cannot switch the condition off, and symptoms can persist for a long time even with treatment.

Why is frozen shoulder more common in people with diabetes?
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The link is well described but not fully explained. A systematic review in BMJ Open found people living with diabetes are more likely to develop frozen shoulder, and Diabetes Australia lists it alongside trigger finger, Dupuytren's contracture and stiff hand syndrome. United Kingdom NHS guidance says the reason is unclear and that keeping up your regular diabetes check-ups matters, which is our advice too.

Will physiotherapy make my frozen shoulder worse?
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It should not. healthdirect's advice is that these treatments should not increase your level of pain, and that you should tell your doctor or physiotherapist if they do, so the treatment can be adjusted. In the painful early stage the focus is pain relief, positioning and gentle movement. Firmer stretching, mobility work and hands on techniques are more useful once the shoulder reaches the stiff and easing stages.

Should I have a cortisone injection or surgery?
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That is a decision for your GP or specialist, not for a physiotherapist. healthdirect describes corticosteroid injections into the shoulder joint as safe and effective, especially early in the condition, and hydrodilatation as injecting sterile saline to stretch the joint capsule. Surgery to release the capsule is usually only considered after six to twelve months of non surgical pain management. PDC physiotherapists work alongside any of these and write back to your GP.

Do I need a scan for frozen shoulder?
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Usually not. Frozen shoulder is diagnosed from your history and from how the shoulder moves, and imaging such as X-ray is generally not needed. If something does not add up, your PDC physiotherapist can refer you directly for imaging rather than sending you back to the GP for a form.

Not sure where to start?

Tell us what is going on and we will point you to the right discipline, or to more than one. Most people start with a single appointment and leave with a plan the rest of the team can see.

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