Advocating for change: Improving the airport security experience for people living with diabetes

Travelling with diabetes can be an anxiety-inducing experience, especially when navigating the complexities of airport security. Over the past year, I've had the privilege of working with several stakeholders to make this process easier and more inclusive for people living with diabetes.

At PDC Health Hub, we began hearing from clients about their challenges at airport security: intrusive questioning, lack of understanding about diabetes devices, and inconsistent screening protocols. Determined to address these issues, I requested a meeting with Perth Airport to share these concerns and explore solutions.

One of the most refreshing aspects of working with Perth Airport has been their genuine commitment to listening and implementing changes. I was honoured to be invited to join their Access and Inclusion Advisory Group, where I represent the diabetes community. This opportunity has enabled us to provide direct feedback on security screening processes, educate staff about the specific needs of travellers with diabetes, and host a community event in collaboration with Perth Airport.

Beyond local initiatives, I've also been involved in national efforts to improve airport screening experiences across the country. This has included presenting to senior managers of airport security contractor groups and providing feedback on training modules for security personnel.

There is also a National Working Party, led by Diabetes Australia, which I am grateful to be part of. Advocacy work is not without its challenges, but moments of progress make it all worthwhile.

To my fellow travellers navigating it all with diabetes: Your feedback matters. Keep raising your concerns and sharing your experiences. Together, we can drive change.