For health professionalsContact us(08) 6110 0570admin@pdchealthhub.com.au
Work injury

Work injury physiotherapy

Injured at work in Perth? Our physios assess your injury, plan your recovery and keep your employer and insurer informed, so you can stay at work or return safely.

#E0ECF1
#E9682F
#00648D

Understanding the condition

A work injury is an injury or illness that happens at, or because of, your work. In Western Australia, the Workers Compensation and Injury Management Act 2023 has applied since 1 July 2024.1 In outline, you report the injury to your employer, see a doctor for a First Certificate of Capacity and complete a claim form. Your employer has seven days to lodge it with their insurer, who notifies you of its decision within 14 days.2 Staying at work, or returning safely, is generally good for recovery, and a consensus statement on the health benefits of good work notes that long-term work absence may harm health.3

A physiotherapist assesses and treats the injury and guides safe activity and work capacity. WorkCover WA endorses the Clinical Framework, which asks practitioners to measure whether treatment is working, take a whole-person approach, involve you in your recovery, and focus on function and return to work.4 For workers likely to need more than 10 physiotherapy consultations, a treatment management plan tells the insurer how care follows that framework.5 Your employer sets up a return to work program when required.6

PHOTO NEEDED · Add a Hero Image to this condition in the CMS: a PDC clinician with a client, natural light, no identifiable health information on screen

Work injury physiotherapy

What to look out for, and how we help

Symptoms are a guide, not a diagnosis. Your GP confirms the diagnosis; our team helps you manage it day to day.

What you might notice

  • Pain, stiffness or swelling in the back, neck, shoulder, knee or wrist after an incident or from repeated tasks
  • Pain that is worse with work tasks such as lifting, reaching, typing, driving or standing for long periods
  • Reduced strength or movement that makes your usual duties hard to do
  • Pins and needles or numbness in an arm or leg
  • Worry about moving, poor sleep or low mood after an injury, or doubts about getting back to work
  • Seek urgent medical review for back pain with changes in bladder or bowel control, numbness around the genitals or anus, weakness or numbness in the legs or a fever, for any injury with severe pain or a limb that has an unusual shape or colour (possible fracture), or for a head injury with loss of consciousness, a seizure or repeated vomiting.

How our team helps

  • Assessment and diagnosis of your injury, with a clear recovery plan agreed with you
  • Hands-on therapy and individual exercise programs to restore movement, strength and confidence
  • Shockwave therapy or dry needling in selected cases, as an add-on to active care, not on their own
  • Return to work planning, including advice on suitable duties and a graded return, working with you and your employer
  • Reports and treatment management plans for your insurer, GP and employer
  • Coordination with your GP, exercise physiologists and other providers

Your PDC care team

The teams and services that most often support people with this condition. They work from one shared plan, and one GP referral reaches all of them.

Allied health teams

Physiotherapy
Physiotherapy
Allied health team
Physiotherapy
Musculoskeletal treatment and rehabilitation to help you move better and manage pain.
Read more

Exercise Physiology
Exercise Physiology
Allied health team
Exercise Physiology
Safe, effective exercise programs designed by Accredited Exercise Physiologists for chronic condition management.
Read more

Related services

Related conditions

Terms explained

Plain English explanations for this condition are being added.
See all conditions

Sources and clinical review

Our care follows the Clinical Framework for the Delivery of Health Services endorsed by WorkCover WA, under the Workers Compensation and Injury Management Act 2023.

  1. WorkCover WA. Commencement date proclaimed. Perth: WorkCover Western Australia Authority; 2024.
  2. WorkCover WA. Making a claim. Perth: WorkCover Western Australia Authority.
  3. Royal Australasian College of Physicians, Australasian Faculty of Occupational and Environmental Medicine. Consensus statement on the health benefits of good work. RACP; undated.
  4. WorkCover WA. Clinical Framework for the Delivery of Health Services. Perth: WorkCover Western Australia Authority.
  5. WorkCover WA. Physiotherapy treatment management plan. Perth: WorkCover Western Australia Authority.
  6. WorkCover WA. Return to work: employer obligations. Perth: WorkCover Western Australia Authority.
  7. Healthdirect Australia. Back injuries. Sydney: Healthdirect Australia; reviewed July 2025 [cited 2026 Oct 4].
  8. Healthdirect Australia. Fractures. Sydney: Healthdirect Australia; reviewed October 2024 [cited 2026 Oct 4].
  9. Healthdirect Australia. Head injuries. Sydney: Healthdirect Australia; reviewed November 2025 [cited 2026 Oct 4].
Clinically reviewed by
Last reviewed:

Common questions

How do I make a workers compensation claim in WA?
+

Get first aid, report the injury to your employer and see a doctor for a First Certificate of Capacity. Then complete a claim form. Your employer has seven days to lodge it with their insurer, who notifies you of the decision within 14 days.

Can I keep working with a work injury?
+

Often, yes. Staying at work or returning early with suitable duties is generally good for recovery. Your doctor and physiotherapist advise what you can safely do, and your employer may set up a return to work program with you. Always follow medical advice.

What does my physiotherapist report to my employer and insurer?
+

We provide treatment information to the insurer, such as a treatment management plan when more than 10 consultations are likely, and advice on your function and work capacity. Your doctor issues Certificates of Capacity. We explain what will be shared before it is sent.

Do I need a referral, and who pays for work injury physiotherapy?
+

No referral is needed for private appointments. With a GP Chronic Condition Management Plan, Medicare rebates apply to up to five eligible allied health services a calendar year. For a work injury claim, the insurer decides whether treatment and costs are reasonable, so talk to us and your insurer about cover before you start.

What is the Clinical Framework for work injuries?
+

It is an evidence-based guide for health practitioners treating compensable injuries, and WorkCover WA endorses its use. It focuses on function, active recovery and return to work, and on checking that treatment is helping.

Not sure where to start?

Tell us what is going on and we will point you to the right discipline, or to more than one. Most people start with a single appointment and leave with a plan the rest of the team can see.

Or go straight to a service

Phone (08) 6110 0570 · Medicare, NDIS, DVA and private options across our services

For GPs and health professionals

Referring a patient with this condition?

Send an online referral in under two minutes. One referral reaches every discipline at PDC Health Hub.