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Sports injury

Achilles pain physiotherapy

Pain at the back of the heel is often Achilles tendinopathy, which responds best to a progressive strengthening program over weeks to months. A sudden snap with weak push off needs urgent assessment.

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Understanding the condition

Achilles pain is felt at the back of the heel or lower calf, often as soreness and stiffness when walking, running or jumping, and it can be worse at the start of activity or in the morning.1 The most common cause is Achilles tendinopathy (specifically midportion Achilles tendinopathy, affecting the middle of the tendon), where the tendon becomes sore and less tolerant of load.2 Overuse in running and jumping sports, flat feet, unsuitable footwear and excess weight are linked to it, and certain quinolone antibiotics can contribute, so tell your doctor or pharmacist if you develop tendon pain while taking them.3

Tendon loading exercise, with loads as high as tolerated and done at least three times a week, is the first-line treatment in the 2024 international physiotherapy guideline.2 Trials of loading programs ran from six weeks to six months, with improvements building over about twelve weeks, so expect weeks to months.2 Manual therapy and dry needling may help alongside exercise, while ultrasound alone and low-level laser are not recommended.2 Shockwave therapy may be considered selectively as an add-on to a loading program, not instead of one. A sudden pop at the back of the ankle with weakness may be a rupture and needs urgent assessment.1

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Achilles pain physiotherapy

What to look out for, and how we help

Symptoms are a guide, not a diagnosis. Your GP confirms the diagnosis; our team helps you manage it day to day.

What you might notice

  • Pain and stiffness at the back of the heel or lower calf, often worst in the morning or at the start of activity
  • Pain when walking, running or jumping
  • A tendon that is sore to touch, sometimes with swelling or thickening
  • Pain that built up gradually after more running, hills, speed work or new footwear
  • Reduced calf strength or confidence with hopping, calf raises or push off
  • Seek urgent assessment if the pain started suddenly during a movement such as running, with a feeling like a strike to the back of your ankle or a popping sound, and you have weakness or cannot move your foot down, as this may be a torn Achilles tendon, which can be assessed at a fracture clinic or emergency department.

How our team helps

  • Assessment and diagnosis, including checking whether the tendon may be torn
  • An individual progressive tendon loading program, adjusted as your tendon responds over weeks to months
  • Load management advice for running and jumping while you build capacity
  • Hands-on therapy and dry needling, used selectively alongside exercise
  • Shockwave therapy, considered selectively as an add-on to the loading program
  • Return to running or sport planning, with podiatrist coordination for footwear and orthoses

Your PDC care team

The teams and services that most often support people with this condition. They work from one shared plan, and one GP referral reaches all of them.

Allied health teams

Physiotherapy
Physiotherapy
Allied health team
Physiotherapy
Musculoskeletal treatment and rehabilitation to help you move better and manage pain.
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Related services

Related conditions

Terms explained

Plain English explanations for this condition are being added.
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Sources and clinical review

Our care follows the 2024 JOSPT clinical practice guideline for midportion Achilles tendinopathy, alongside Australian public guidance from Healthdirect and Queensland Health.

  1. Healthdirect Australia. Achilles tendon injuries. Healthdirect; last reviewed May 2025.
  2. Chimenti RL, Neville C, Houck J, Cuddeford T, Carreira D, Martin RL. Achilles pain, stiffness, and muscle power deficits: midportion Achilles tendinopathy revision 2024. J Orthop Sports Phys Ther. 2024;54(12):CPG1-CPG32.
  3. Better Health Channel. Achilles tendinopathy. Victorian Government; last reviewed July 2020.
  4. Queensland Health. Achilles tendon pathology and rupture. Clinical Prioritisation Criteria; last updated 13 February 2024.
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Common questions

How long does Achilles tendinopathy take to heal?
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It varies, and it is usually weeks to months rather than days. Trials of tendon loading programs ran from six weeks to six months, with improvement often building over about twelve weeks. Staying consistent with your program matters more than the first few days.

Should I rest or keep exercising with Achilles pain?
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Complete rest rarely solves it. Guidelines recommend tendon loading exercise as first-line care, while running and jumping may need adjusting. Avoid working through severe pain. We tailor how much load suits your tendon and your sport.

How do I know if my Achilles has ruptured?
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Healthdirect describes a rupture as feeling like a strike to the back of the ankle, sometimes with a popping sound, then weakness or being unable to move the foot downward.<sup>1</sup> Seek urgent medical assessment, at an emergency department if a fracture clinic is not available.<sup>4</sup>

Can shockwave therapy be used for Achilles pain?
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Shockwave therapy is considered selectively and is not part of the first-line loading program. Where it is used, it sits alongside, not instead of, a loading program, and we review whether it is helping.

Do I need a referral for Achilles pain, and can I claim?
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No referral is needed for private appointments. With a GP Chronic Condition Management Plan, Medicare rebates apply to up to five eligible allied health services a calendar year. Private health extras often cover physiotherapy, and workers compensation may apply if the problem is work related.

Not sure where to start?

Tell us what is going on and we will point you to the right discipline, or to more than one. Most people start with a single appointment and leave with a plan the rest of the team can see.

Or go straight to a service

Phone (08) 6110 0570 · Medicare, NDIS, DVA and private options across our services

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